Shipping Policy - Watch Winder USA

Is Shipping Free?

Yes, shipping is complimentary within the continental 48 contiguous states in the USA. We also provide free shipping for most products to Canada, UK, Australia, New Zealand and Saudi Arabia.

Shipping and Delivery Timeline

Our delivery timeline ranges from 2-10 business days (3-15 calendar days) plus 0-1 handling day. While we strive to ship your order and provide a tracking number within 72 hours, the delivery schedule ultimately depends on the shipping carriers and government regulations.

Why Might My Order Be Shipped in Different Packages?

For orders containing multiple items, each item may be shipped from different warehouses, based on availability and to expedite the shipping process. Occasionally, if an item is in high demand and on backorder, we might ship your items in separate packages at different times to avoid delays.

When Will I Receive My Order?

Orders are dispatched directly from any of our multiple warehouses located in the United States and United Kingdom. We aim to deliver your order as swiftly as possible. Please expect an estimated delivery time of 2-10 business days within the USA. Keep in mind, due to the high demand for our products, these are approximate times.

What Happens if My Order Gets Stuck or Lost in the Mail?

All orders are shipped with insured shipping and handling. If your order gets stuck at customs, returned, or lost during the delivery process, we sincerely apologize as these situations are beyond our control. In such events, we will send you a replacement package at no additional cost, with expedited shipping and full tracking where possible. For more details, please refer to our refund and return policy.